Assistant Manager-Last Mile Operations - Fresher
About the job: Talasha has been mandated to hire an Assistant Manager- Last Mile Operations for a funded apparels brand based out of Delhi. In this role you will manage and optimize end-to-end last-mile delivery operations. This role is critical in ensuring seamless execution, strong partner coordination, and high customer satisfaction through efficient operational management and data-driven decision-making. Responsibilities Last-Mile Operations Management Oversee end-to-end last-mile delivery operations and ensure smooth daily execution. Monitor delivery performance and address operational bottlenecks proactively. Partner & Stakeholder Management Coordinate with delivery partners to ensure timely and efficient service. Manage escalations and resolve operational issues to maintain service standards. Performance & KPI Management Track and drive key operational metrics such as On-Time Delivery (OTD), First Attempt Success Rate, Route Adherence, and related KPIs. Identify trends, analyse performance gaps, and implement improvement initiatives. Reporting & System Updates Maintain accurate MIS reports, POD completion, and real-time operational updates in systems. Ensure data accuracy and timely reporting for operational visibility and decision making Good to Have- Experience in overseeing last mile operations of D2C brandsExperience in owning key delivery metrics (On-Time Delivery (OTD), First Attempt Success Rate, Route Adherence, and related KPIs)Experience in creating MIS dashboards CTC - Upto Rs.10LPA (Basis last drawn) Location- Delhi, Okhla Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: No experience required Deadline: 2035-01-01 00:00:00 .