Business Analyst - Airline API Integration
We are seeking a highly skilled and experienced Senior Business Analyst with a focus on the airline industry and API integrations. The ideal candidate will possess in-depth knowledge of IATA NDC standards, strong analytical skills, and the ability to work effectively with both technical and non-technical stakeholders. This role is crucial for ensuring seamless data exchange and optimizing API workflows within our organization.What you will do: Documentation Analysis: Analyze airline API documentation to understand the structure, functionality, and data flows. Review and interpret technical documentation to extract relevant information for integration purposes. Mapping Documentation Creation: Develop detailed mapping documentation to map airline APIs to our internal API. Ensure accuracy and consistency in the mapping documentation to facilitate seamless data exchange.API Workflow Analysis: Analyze and document API workflows to understand the end-to-end process. Identify and address gaps, inefficiencies, or areas for improvement in API workflows.Requirements Gathering and Analysis: Collaborate with stakeholders to understand business needs and translate them into technical requirements. Analyze and document business processes, workflows, and systems to identify opportunities for improvement. IATA NDC Expertise: Serve as the subject matter expert on IATA NDC standards, ensuring compliance and optimal implementation. Develop and maintain detailed knowledge of NDC schemas, messages, and processes. API Integration: Collaborate with development teams to ensure accurate and efficient integration of APIs. Troubleshoot and resolve any issues related to API integrations.Stakeholder Communication: Act as the liaison between business stakeholders, technical teams, and external partners. Provide regular updates to stakeholders on project status, risks, and issues.RequirementsMinimum of 5 years of experience as a Business Analyst, with a focus on the airline industry and API integrations.In-depth knowledge of IATA NDC standards and their application in airline distribution.Proven experience with API integration projects, including RESTful and SOAP APIs.Strong analytical skills and attention to detail, with the ability to translate complex business requirements into technical specifications.Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.Proficiency in data mapping, transformation, and related tools.Experience in creating and maintaining comprehensive mapping documentation.