Computer Operator

What The Role Is

We are looking for individuals with passion and IT expertise, to help us improve the delivery of our systems and services. The Boards IT systems support a high daily volume of financial transactions for CPF members. In addition to keeping the lights on, the Board also keeps pace with the external environment through innovation in its IT systems.

What You Will Be Working On

  • Perform day-to-day computer operations such as execution of batch jobs, system backup and monitoring of online services

  • Perform open system monitoring functions and support
  • Ensure timely batch service delivery is kept at optimum service level
  • Monitor the data center facilities, system uptime, system performance and online services
  • Provide operational support such as QA checklist, start-up/shutdown system tasks and system IPL
  • Diagnose and log down hardware problem and system error into problem ticketing system, coordinate problem resolution with respective vendor or system programmerMaintain proper operation documentation and records

What We Are Looking For

  • Prior working experience in a service desk operations or data center environment
  • Familiarity in incident management process
  • Proficient in Microsoft Office (Word & Excel)
  • Ability to work on 12 hours rotating shift including weekends and Public Holiday

What you can expect
  • A challenging and rewarding career
  • A variety of formal and informal training where you can hone your skills in the evolving technology landscape
  • Promotion opportunities through your capability and on the job performance
  • A friendly work environment with like-minded colleagues to co-create and collaborate together
  • A hybrid work model where you can work remotely up to 50% of the time
  • A productive yet growth-oriented workplace with flexible dress code where you are empowered to decide your appropriate outfit for the day
  • Comprehensive rewards package
  • Annual leave and pro-family leave
  • Medical and dental benefits
  • Access to recreational activities
  • Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position
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