Customer Relationship Executive Female Only Coimbatore (India)
<\/span><\/span> <\/div> Contact existing customers/distributors regularly through phone calls to maintain solid business relationships. <\/li> Follow up with customers who have not placed orders for a long period. <\/li> Identify customers with reduced order quantities and understand the reason for the decline. <\/li> Encourage repeat orders by explaining product availability, offers, and company support. <\/li> Inform customers about current product launches, schemes, and stock updates. <\/li> Maintain proper records of customer interactions, order status, and follow -up activities. <\/li> Coordinate with the sales and dispatch team regarding customer requirements and pending orders. <\/li> Resolve basic customer concerns and escalate major issues to the concerned department. <\/li> Ensure timely follow -up on pending payments or order confirmations when required. <\/li> Build and maintain healthy relationships with existing customers to improve retention and sales continuity. <\/li> Prepare daily/weekly reports on customer calls, responses, and order conversions. <\/li> <\/span><\/span> <\/div><\/span> Requirements<\/h3>Bpharm,pharm D,life science graduates Valuable Communication skills Good Negotiation skills Proactive and smart Responds spontaneously <\/div><\/span>
