Customer Support Advisor (Work from Home) with Jio (PQE 6 Months+)

About the Organisation Jio is one of Indias largest telecom companies, focused on building innovative products and services to empower millions of individuals and businesses across the country. About the Job: Jio is hiring an Advisor Customer Support with experience of at least 6 months to join their remote team. The role involves handling blended customer support processes, including chat, email, and inbound and outbound calls, while ensuring high-quality customer service. Eligibility Minimum 6 months of BPO experience in voice or non-voice processes. Excellent verbal and written English communication skills. Bachelors degree is required. Must have a laptop and stable broadband connection. Candidates should not be pursuing studies. Experience in consumer services is preferred. Ability to work in rotational shifts, including night shifts. Role and Responsibilities Handle customer queries through chat and email support. Manage inbound and outbound customer calls. Provide effective customer service solutions. Maintain communication quality and service standards. Work in a blended process environment. Ensure timely resolution of customer concerns. We are solely providing this information for dissemination and wish to clarify that we are not affiliated with the organization. .

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