Customer Support Sales Coordinator / Executive

Job Responsibilities

Handle customer enquiries through phone, WhatsApp, email and other communication channels.

Understand customer requirements and recommend suitable products.

Generate sales from inbound enquiries and follow up with prospective customers.

Convert leads into customers and achieve monthly sales targets.

Handle existing customer relationships and ensure high customer satisfaction.

Take orders, coordinate with the dispatch team and track deliveries.

Resolve customer complaints, product queries and service-related issues promptly.

Maintain accurate records of customer interactions, orders, follow-ups and sales.

Conduct regular follow-ups with leads and existing customers for repeat orders.

Coordinate with internal teams for order processing, payment and delivery issues.

Collect customer feedback and share it with the concerned team.

Identify opportunities for upselling and cross-selling products.

Prepare daily/weekly sales and customer support reports.

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Sales Coordinator / Executive job

Please go through the FAQs to get all answers related to the given Customer Support Sales Coordinator / Executive job
What skills and experience do you need for this Customer Support Sales Coordinator / Executive job?
Ans : To apply for this Customer Support Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.

How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Sales Coordinator / Executive position.

What shift and timings does this job follow?
Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 38 Gurgaon, Gurgaon.

How many openings are available for this position?
Ans : There is 1 opening available for this position.

Is this job open for all genders?
Ans : Yes, this Customer Support Sales Coordinator / Executive job is open for both male and female candidates.

What work will you do in this role?
Ans : As a Customer Support Sales Coordinator / Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.

Where is this job located?
Ans : This Customer Support Sales Coordinator / Executive job is located in Sector 38 Gurgaon, Gurgaon.

What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this Customer Support Sales Coordinator / Executive job.

Why should you apply for this Customer Support Sales Coordinator / Executive job?
Ans : This Customer Support Sales Coordinator / Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.

Candidates can call HR for more info.
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