About arenaflex

At arenaflex, we are dedicated to transforming lives through compassionate service and innovative solutions. As a leading provider of community support programs, we empower individuals and families to overcome challenges and build brighter futures. Our Men’s Shelter in San Antonio is a cornerstone of this mission, offering safe housing, counseling, and resources to men in crisis. By joining arenaflex, you become part of a passionate team that values integrity, collaboration, and continuous growth.

Why This Role Matters

The Data Entry Clerk is the backbone of our shelter’s administrative operations. Your meticulous attention to detail ensures that every client record, billing entry, and assessment fee is accurate, secure, and compliant. In a setting where confidentiality and efficiency directly impact the well‑being of our clients, your work is both vital and rewarding.

Key Responsibilities

• Client Record Management: Organize, update, and maintain all client files—both digital and physical—ensuring they are current, accurate, and easily retrievable.
• Billing & Admissions: Enter admissions data, process billing information, and manage assessment fee collections with precision and timeliness.
• Data Accuracy & Security: Uphold the highest standards of confidentiality, safeguarding sensitive information in accordance with arenaflex policies and legal requirements.
• Reporting: Generate regular reports on admissions, billing, and fee collections to support program evaluation and funding compliance.
• Database Maintenance: Utilize arenaflex’s database systems to input, verify, and reconcile data, ensuring integrity across all platforms.
• Process Improvement: Identify opportunities to streamline data entry workflows, reduce errors, and enhance overall efficiency.
• Collaboration: Work closely with shelter staff, case managers, and finance teams to resolve data discrepancies and support client services.
• Compliance & Audits: Assist in internal and external audits by providing accurate documentation and responding to inquiries.

Essential Qualifications

• High school diploma or equivalent (GED) required.
• Minimum of two years of general office experience, including typing and data entry.
• Proficiency in reputed company Word and Excel, with the ability to create and maintain complex spreadsheets.
• Strong understanding of general office practices, procedures, and documentation standards.
• Excellent written and verbal communication skills in English.
• Basic mathematical proficiency for accurate data calculations.
• Ability to maintain confidentiality and adhere to data protection policies.
• Reliable attendance and punctuality.

Preferred Qualifications

• Experience working in a non‑profit or social services environment.
• Familiarity with database management systems and data reconciliation.
• Knowledge of billing processes and financial record keeping.
• Previous exposure to client intake and assessment procedures.
• Certification in data management or related field.

Skills & Competencies

• Attention to Detail: Consistently produces error‑free work, even under tight deadlines.
• Organizational Ability: Manages multiple data streams and priorities efficiently.
• Technical Proficiency: Comfortable navigating database interfaces and troubleshooting basic software issues.
• Confidentiality: Demonstrates discretion with sensitive client information.
• Team Player: Collaborates effectively with diverse stakeholders.
• Adaptability: Adjusts to evolving processes and technology upgrades.
• Problem‑Solving: Identifies data inconsistencies and implements corrective actions.

Career Growth & Learning Opportunities

At arenaflex, we believe in nurturing talent and fostering professional development. As a Data Entry Clerk, you will:

• Gain exposure to the full spectrum of shelter operations, from intake to billing.
• Participate in cross‑functional training sessions covering case management, financial reporting, and data analytics.
• Advance to roles such as Data Analyst, Program Coordinator, or Administrative Manager with continued performance and skill development.
• Access to workshops, webinars, and certifications in data management, compliance, and non‑profit administration.
• Benefit from a mentorship program that pairs you with se