FRESHERS / Experienced ( Customer Support) _ WALK IN DRIVE _ @Konecta _ SATURDAY , 23rd May-2026 -( ON CONTRACT )
Walk-in Interview (Open Drive) | Konecta - Bangaluru Hiring: Email, Voice & Chat Contact Center Associate ( CSA BPO) Role: - Customer Service Associate (CSA) -- ( On Contract ) Date: - Saturday, 16th May - 2026. Time: - 11:00 PM to 4:00 PM ISTVENUE-DETAILS : -KONECTA INDIA1st Floor, Wework IWF Campus (WE WORK ) ,Survey No.192, Whitefield Main Road,B Narayanapura, Mahadevapura,Whitefield, Bengaluru, Karnataka-560048 . Mode: Walk-in (Open Drive) Experience: 0 to 3 years Freshers & experienced - can apply Shift: Rotational ShiftsJob Responsibilities: - Handle customer interactions through Email, Voice, and Chat support. Understand customer concerns and provide accurate and timely resolutions. Deliver excellent customer experience and maintain high CSAT scores. Document all interactions clearly in CRM systems. Adhere to quality standards, process guidelines, and compliance requirements. Meet individual and team performance targets (Productivity, Quality, CSAT). Upsell/Cross-sell products or services where applicable. Work in rotational shifts, including - weekends/holidays as per business needs.Eligibility: - Graduate not mandatory to have Good verbal and written communication skills in English. Basic computer knowledge and typing skills. Customer-centric mindset with strong problem-solving abilities. Willingness to work in rotational shifts.What We Offer: Competitive salary package. Attractive performance-based incentives. Shift allowances (as applicable). Dynamic and professional work environment. Learning, training, and career growth opportunities.Documents to Carry: Updated resumeStart or accelerate your career in the BPO industry withKonecta. Walk in and get hired!#WalkInDrive #KonectaIndia #KonectaBangalore #BPOJobs#CustomerServiceAssociate #FreshersHiring #EmailSupport #VoiceProcess#ChatSupport #HiringNow #RotationalShifts #Incentives