PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring

We are looking for a PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring to join our team at Moil Education. The role offers ₹14,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to BPO Call Center. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job

Please go through the FAQs to get all answers related to the given PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job
Can freshers or experienced candidates apply for this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring role.

How much can you earn in this position?
Ans : You can earn between ₹14,000-₹18,000 per month in this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring position.

What shift and timings does this job follow?
Ans : This PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 17C Gurgaon, Gurgaon.

How many openings are available for this position?
Ans : There are 90 openings available for this position.

Is this job open for all genders?
Ans : Yes, this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job is open for both male and female candidates.

Where is this job located?
Ans : This PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job is located in Sector 17C Gurgaon, Gurgaon.

Why should you apply for this PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job?
Ans : This PNB/SBI Voice & Non-Voice Call Center Agent BPO Staff Hiring job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 90 openings available.

Candidates can call HR for more info.
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