Tcs -Oracle Oracle CPQ-Virtual Drive-Pan India

TCS-- Oracle CPQ --Virtual Drive-- Pan India

Provide production support for Oracle CPQ applications and quote-to-order (Q2O) processes.

Job Requirements*

  • Troubleshoot issues related to configuration, pricing, approvals, and quote generation.
  • Analyze and resolve tickets/incidents using tools like ServiceNow.
  • Support integrations between Oracle CPQ, CRM, ERP, and third-party systems.
  • Monitor application performance and identify improvement opportunities.
  • Perform data fixes, deployments, and regression testing during releases.
  • Work with business users, sales teams, and developers to resolve functional and technical issues.
  • Maintain technical documentation, SOPs, and knowledge base articles.
  • Support CPQ enhancements, patches, and new feature rollouts.

Technical Skills

  • Strong knowledge of Oracle CPQ
  • Experience with:
    • BML (BigMachines Language)
    • BMQL
    • Commerce & Configuration modules
    • Pricing and approval workflows
  • SQL / PL-SQL knowledge
  • REST/SOAP APIs, JSON, XML
  • CRM & ERP integration experience (Salesforce, Oracle ERP, SAP, etc.)
  • Familiarity with HTML, JavaScript, CSS is a plus
  • Knowledge of ticketing tools like ServiceNow

Key Responsibilities*

  • Giving technical solution to CLIENT requirements and handle manage production systems
  • Able to handle the work Independently with a timely response to stakeholders
  • Responsible for completion of assigned work on time and meeting the SLA
  • Fast learner, work in tight schedule
  • Troubleshoot and resolve complex technical issues in a timely manner.
  • Ensure solutions are aligned with security best practices and data governance policies.
  • Participate in code reviews to ensure code quality and adherence to coding standards.
  • Develop and maintain technical documentation.

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