Tele-Optometrist For Lucknow/Kolkata/Gurgaon
Role & responsibilities : - Establishing a remote connect with customers coming to Lenskart stores ,to understand their visual challenges, requirements and needs. - Conducting remote eye tests with the given protocol and accepted standards, to ascertain the level of assistance as per the customer needs. - Complete remote eye testing and provide education to the customer on the recommended frame / lens/ contact lens type. - Assist with the screening of eye conditions to make referrals to other healthcare providers when possible. - Explain the benefits of wearing their corrective aids and how it will improve their overall eye health in the long term - Advising the customer upon the next scheduled eye test date basis the 6 months suggested period - Updating the customer power in systems and navigating the customer to download the Digital Prescription via Lenskart App - Track and maintain the required eye test quantum, eye to buy conversions and eye test quality metrics Preferred candidate profile : - Diploma/Degree/Master in optometry -Technical Proficiencies including basic computer, familiarity with MS windows - Excellent communication and interpersonal skills - Ability to form relationships with people from various backgrounds and ages - Demonstrated knowledge of using various optometry equipment - Solid problem-solving skills